Terms of Service.
Terms & Conditions
Welcome to Tread — we're so glad you're here! By accessing our website, booking a class, or participating in any of our services, you agree to the following terms and conditions.
1. Class Booking & Payment
All class bookings and payments are processed through Mindbody. Please ensure your account information is accurate and current. Payment is required at the time of booking unless otherwise stated.
2. Cancellation & No-Show Policy
To keep things fair for everyone, all class cancellations must be made at least 24 hours in advance to receive full class credit.
– No-shows and late cancellations (within 24 hours of class start time) will be considered a used class and are not eligible for refund or rescheduling.
– This policy helps us manage waitlists and ensure a spot is available for those ready to show up.
3. Studio Etiquette
To maintain a safe, welcoming, and energized environment:
– Arrive on time. Late arrivals may not be admitted once class begins.
– Respect our instructors, fellow clients, and the space.
– Wipe down any equipment used before leaving.
– Notify your instructor of any injuries or medical concerns prior to class.
– Participation is voluntary and at your own risk — please consult your physician before starting any fitness program.
4. Health & Safety
By participating in classes at Tread, either in-person or online, you acknowledge the inherent risks associated with physical activity and agree that Tread, its owners, instructors, and staff are not liable for any injuries, illnesses, or losses sustained during or following participation.
5. Online Classes
For virtual classes, ensure a safe, open workout area and test your equipment prior to class. Tread is not responsible for connectivity issues or injuries sustained while participating remotely.
6. Intellectual Property
All content on this site — including our brand, class names, images, and written materials — is the property of Tread and may not be reproduced without written permission.
7. Photography & Social Media
Tread may capture photos or videos during classes or events to share on our website and social media. We will never post close-up images of individuals without your permission. If you prefer not to be included in any media, just let a team member know — no problem at all.
8. Privacy
Your trust is important to us. Please see our [Privacy Policy] for how we collect, use, and protect your personal information, including data shared through Mindbody and our website.
9. Updates to These Terms
Tread reserves the right to modify these Terms & Conditions at any time. Continued use of our services means you agree to the most current version.
If you have any questions, reach out — we're here to help!